Need to get in touch? Choose from the options below so we can put the right people on the case to help you out.
If you need to follow up, cancel or change details from an order you've placed.
Faulty product returns and refunds
Need to return a faulty product or changed your mind?
Any issues with your JB Account including logging in, accessing tax invoices and digital receipts.
For requests relating to payment issues or questions.
Issues or questions about JB Hi-Fi Gift Cards.
If you think you may have been scammed or have seen something not quite right please let us know.
Anything relating to your privacy and how we handle your information.
Terms and policies
Anything to do with our terms and conditions and policies.
Like what you see or found a bug we need to squish? Help us improve your experience.
Product and price
Products and price questions
Need us to check product stock or price match? Just tell us the product details.